Effective date: August 27, 2026

This Refund Policy explains how refund requests for ClipyBoard subscriptions are handled by purchase channel. It does not reduce any refund, cancellation, or withdrawal rights that apply under mandatory consumer-protection law.

Direct website or Paddle purchases

For purchases made directly through our website and processed by Paddle, you may request a refund within 14 days of your first subscription purchase if ClipyBoard is not suitable for you. Renewal refunds are considered case by case when requested promptly after the renewal. Refunds may be subject to verification and Paddle’s transaction processes.

How to request a direct-purchase refund

Email [email protected] from the email address used for the purchase and include your receipt or transaction ID. Approved refunds are returned to the original payment method. Your bank or payment provider may take additional time to post the refund. After a refund, paid features may be disabled.

Apple App Store purchases

For subscriptions purchased through Apple, request a refund from Apple using its reportaproblem.apple.com service or the applicable Apple support flow. Apple controls App Store billing and refund decisions for those purchases. We cannot issue a Paddle refund for an Apple-billed purchase.

Google Play purchases

For subscriptions purchased through Google Play, use Google Play’s refund request flow or contact us where Google directs you to the developer. Google Play’s policies and the laws applicable to your location determine the available options. We cannot issue a Paddle refund for a Google Play-billed purchase.

Microsoft Store purchases

For subscriptions purchased through Microsoft Store, use Microsoft’s order-history or support refund process. Microsoft controls Store billing and refund decisions for those purchases. We cannot issue a Paddle refund for a Microsoft Store-billed purchase.

Cancellation is not automatically a refund

Cancelling a subscription stops or prevents future renewals according to the purchase channel’s rules. Cancellation alone does not automatically refund a completed charge. Request any refund separately through the correct channel.

Contact and statutory rights

If you are unsure which channel billed you, contact [email protected] with your receipt. We will help identify the correct process. This policy does not limit rights that cannot lawfully be waived.